This page will be regularly updated to show you all the things we do with your personal data. This policy applies if you’re a client, supplier, partner and an employee. Employees should also read our Data Protection policy.
About Chilwell Croft Academy
- What information we collect about you?
- Why we use personal information?
- What are our legal reasons for processing personal information?
- What is Personal Information?
- How we limit the use of personal information?
- How will we use this information about you?
- Access to your information and correction
- Other websites
- How to contact us
What information do we collect about you?
Your personal data is any information which identifies you, or which can be identified as relating to you personally for example, name, address, phone number, email address that may be collected and used by us. We’ll only collect the personal data that we need.
We collect information about you when you register your interest in our networking events, contact us via phone, email or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and use offers. Website usage information is collected using cookies so we are able to provide users with a better experience.
The personal data you give us may include name, title, address, employment status, demographic information, email address, telephone numbers, personal description, photographs, CCTV images, attitudes, opinions, usernames and passwords.
Why we use personal information?
We may need to use some information about you to deliver services and support to you, manage those services, train and manage the employment of our workers who deliver those services, help investigate any worries or complaints you have about your services, keep track of spending on services, check the quality of services and to help with research and planning of new services.
What are our legal reasons for processing personal information?
There are a number of legal reasons why we need to collect and use personal data. Each privacy notice from the menu on the left explains for each service which legal reason is being used. Generally we collect and use personal information in the following circumstances:
- Where you, or your legal representative, have given consent
- Where you have entered into a contract with us
- Where it is necessary to perform our statutory duties
- Where it is necessary to protect someone in an emergency
- Where it is required by law
- Where it is necessary for employment purposes
- Where you have made your data publicly available
- Where it is necessary to establish, exercise or defend a legal claim
- Where it is in the substantial public interest
- Where it is necessary to protect public health
- Where it is necessary for archiving public interest material, research, or statistical purposes
Where we are using your consent to process your personal data, you have the right to withdraw that consent at any time. If you wish to withdraw your consent, please contact us at email@example.com, please mark with ‘for the attention of the Chilwell Croft Academy DPO’ so that your request can be dealt with.
What is Personal Information?
Personal information is often records that can identify and relate to a living person. This can also include information that when put together with other information can then identify a person.
What are Special Categories of Information?
This is personal information that needs more protection due to its sensitivity. This information is likely to include:
- sexuality and sexual health
- religious or philosophical beliefs
- physical or mental health
- trade union membership
- political opinion
- genetic/biometric data
How we limit the use of personal information?
Where necessary Chilwell Croft Academy processes personal data to deliver our services effectively; but wherever possible, the data that we process will be anonymised, pseudonymised or de-personalised. This means the information can no longer identify a person.
When using personal data for research purposes, the data will be anonymised/pseudonymised to avoid the identification of a person, unless you have agreed that your personal information can be used for the research project.
We do not sell personal data to any other organisation for the purposes of selling products.
How will we use the information about you?
We collect information about you to process your order, manage your account and, with your consent, to email you about other products and services we think may be of interest to you. We will only process your personal data for legitimate purposes as set by the General Data Protection Regulations (from 25th May 2018).
Chilwell Croft Academy will not share your information for marketing purposes with other companies, we will only share your details with organisations when necessary in order to fulfil our service to you and where the privacy and security of your data is assured. In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.
As part of the compliance process we have reviewed and updated all our internal processes, procedures, systems and documentation to ensure we comply with GDPR 25th May 2018.
If you have consented to receive marketing, you may opt out at a later date. You have the right at any time to stop us from contacting you for marketing purposes.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email firstname.lastname@example.org or write to us at the following address, Chilwell Croft Academy, Chilwell Croft, Newtown, Birmingham, B19 2QH for the attention of Data Officer. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
How to contact us
- By email: email@example.com
- Write to us: Chilwell Croft Academy, Chilwell Croft, Newtown, Birmingham, B19 2QH.